Revenue Boost for St Luke’s

West Cheshire-based charity, St Luke’s Hospice, has increased its revenue from the sale of donated goods by £10,000 in just five months thanks to Nisyst’s CHARiot EPoS system.

CHARiot has enabled 10 of St Luke’s Hospice’s shops to collect Gift Aid automatically on all donated items from donors that have signed up to the Gift Aid scheme. As a result, the charity is targeting a £35,000 boost in income from Gift Aided sales in year one.

Steven Holmes, retail and hospice operations manager at St Luke’s Hospice explained: “We considered three different systems, opting for the CHARiot system from Nisyst because it’s simple for our volunteers to use, uploads donor details quickly and enables us to process Gift Aid claims easily through our accounts systems.”

St Luke’s Hospice expects to achieve payback for the CHARiot system within one year.

Steven Holmes added: “The introduction of EPoS to our shops marks a major change and a significant investment for us but the level of service and simple to use technology has given us confidence all the way through the process, maximising the value of donations.”

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