Q: What does EPOS mean?
A: EPOS stands for Electronic Point of Sale. It is a Point of Sale system that processes and records all sales transactions in the shortest time. The system records sales using a PC based till, updates stock and issues a receipt to customers. Sales are recorded in real time allowing monitoring of all stock and giving a full reporting analysis of all movements, showing best selling ranges, total products sold and monies taken.
Q: Why do I need an EPOS system if I already have a cash register?
A: Point of Sale software allows the user to integrate all operations in one package i.e sales, stock control, keep track of customer transactions, reports, accounting, multiple operation communications, supplier ordering and the integration of data into other programs to produce tables, graphs and spreadsheets.
Q: Do you supply support?
A: Every element of NPoS solutions are maintained by the in house help desk and the fully trained engineers. With every installation Nisyst provide full training on all POS systems, software and solutions with free onsite technical support for the initial period of contract followed by various levels of supports contracts.
Q: I have multiple operations. Can this be catered for?
A: Nisyst have a wealth of experience and knowledge of both single and multisite operations. With all software written in house, solutions can be tailored to operational and commercial requirements. Nisyst provides turnkey solutions for the gifts and speciality, DIY & home improvement, Garden centres, Convenience stores, Lighting & electrical, Department stores.
Q: How many Point of Sale stations can NPOS systems handle simultaneously?
A: NPOS solutions have a multisite capability allowing the system to handle as many point of sale stations at as many locations as your operation requires with a central back office to monitor all transactions.
Q: How do I process credit, debit and gift cards?
A: You can process all major credit and debit cards through the NPOS system. NPoS uses the YESpay EMBOSS Chip and PIN card payment processing solution that can be utilised as a fully integrated solution suitable for both single and multisite capability.
Q: Will by system become out of date in a few years?
A: Nisyst’s products are scalable and future proof, allowing a smooth expansion path at a later date if you choose to add locations or upgrade to additional modules.
Q: Can I track customer transaction?
A: Yes you can. All transactions are recorded on the poweful back office reporting suite. You can view all transactions by date and location, you can select from cash or credit transactions and if you set up customer accounts you can view those payments. Also, with the NPoS Customer module, you can capture customer information for future marketing purposes or set up member accounts.
Q: Can I set a reminder to reorder items?
A: NPoS monitor the levels of stock. Reorder points can be set in the system and when the quantity falls below that point the software will remind you to reorder.
Q: Are security levels available in the Point of Sale system?
A: Yes there is. There is a hierachy system in which you may set up user groups and assign security levels. You can choose what levels your employees are on i.e a cashier can only perform sales, while a supervisor can process sales, returns, voids and change prices and a manager can do all of these and also run sales and stock reporting. These levels can be set by you, so you can allow or dissallow virtually what you like.